Mila is an AI-powered assistant that communicates with patients in a human-like manner and enables access to care.
Our platform extends the reach of human care coordinators rather than replacing their judgment. It is available 24×7 in 23 languages in both voice and text modes. It autonomously schedules new and returning patients for their appointments. It converts referrals to intake appointments and does wait list management. It can collect missing information, take payments from patients and engage with them empathetically to reduce no shows.
Mila is safe, customizable and adheres to the clinic’s business rules. Mila is live in over 300 clinics and has delivered impressive results such as 50% reduction in no shows, 18% increase in net new appointments along with a 7% improvement in margin.